Shipping Policy

Ivera Labs ships products only after an order has been reviewed and payment has been received and confirmed.

Order Processing

Orders are reviewed before fulfillment. Processing may be delayed if:

Payment has not been confirmed.
Additional order information is required.
Inventory or batch documentation must be verified.
Shipping information is incomplete or inaccurate.

Most approved orders are prepared for shipment within a reasonable processing window after payment confirmation, excluding weekends, holidays, and carrier delays.

Shipping Methods

Available shipping options may vary based on destination, product type, order size, and carrier availability. Shipping rates and delivery estimates may be shown at checkout when available.

Delivery dates are estimates and are not guaranteed.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address. Ivera Labs is not responsible for delays, losses, or returns caused by incorrect or incomplete address information.

If an order is returned because of an address issue, failed delivery, or refusal, the customer may be responsible for reshipment costs.

Shipping Restrictions

Ivera Labs may refuse or cancel orders to locations where shipment may be restricted, unavailable, or otherwise unsuitable. Customers are responsible for knowing and complying with all applicable laws and regulations in their jurisdiction.

Lost or Delayed Packages

If a package appears delayed or lost, contact us with your order number. We will review tracking information and work with the carrier when appropriate.

Ivera Labs is not responsible for carrier delays, weather disruptions, delivery exceptions, or other events outside our control.